Refund policy

Returns and Exchanges
If you wish to cancel your order, please notice us asap at shop@lainepublishing.com. All orders can be canceled prior to fulfillment and shipping. Once your order is shipped, you will need to follow these instructions for returns.

To return or exchange any items from your order, notify us within 14 days of your received delivery at shop@lainepublishing.com. Returned items must be in their original condition to be re-sold. We will provide instructions for exchanges via email. 

Return items to:
Laine Publishing Oy
Finlaysoninkatu 7
33210 Tampere
Finland

You are responsible for return shipping costs, and we cannot be held responsible for any shipments that do not make it back to us. Unfortunately, we cannot accept returns on second-quality items or gift cards.

You can always contact us for any return questions at hello@lainepublishing.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.